昨天晚上是我等独立IP的第5天,有点心急,所以抱着试试的心情给LP发了封信,英文不太好,写的有点垃圾,当时在想不知道老美能不能看懂。
发信后十分钟得到自动回复给我设定ticket,让我去那里交流。按地址去了,发现先前写的信已经在上面了。于是安心等待回复。两个小时后得到第一个回复,要求提供我的域名方便他们查找。(我的上封信只写了自己的姓名没有写自己的账号或是域名)。于是赶紧回复提供了自己的域名。又是两个小时后得到LP的回复:独立域名给安排好了,并请把情况反馈给他们。我回复了网站正常可以访问并感谢他们的回复和帮助后关闭了这个ticket。

个人的总结:

1.因为独立IP是手动分配的,所以在适当的时候还是可以写信去询问一下情况的。当然时间我觉的可能还是在4-5天后好点吧,刚买了就想要人家也处理不过来。
2.信的内容一还是要写的客气点好,虽然不知道老美的礼节习惯,多写两个thanks,应该还是没有什么错吧。二就是要把个人的资料提供详细,包括购买时间,购买的内容。个人的域名或帐号。(我的第一封信就是没有提供自己的域名,耽搁了时间)

以上就是我和LP交流的情况,希望能给等独立IP的兄弟们参考。在这个论坛上得到了孤狼老大的不少帮助,现在发贴算是小小的回报一下。

附下我写的信和LP的回复,英文垃圾,高手们别笑话。

第一次:

Hi Lunarpages Hosting:

I purchased your company in September 16 the Lunarpages Basic Plan Hosting and Dedicated IP. But have not received Dedicated IP I to today. Why is this? When may I receive my Dedicated IP?

回复:
Hi,

I apologize for inconvenience.

Could you please provide the primary domain on your account so we can check this for you?(要域名他们好查找原因)

Unfortunately, it usually takes several days to assign the ip as this is done manually.

Please advise.

Kind Regards,
Maria Prokofieva

第二次:
Hi Lunarpages Hosting:

Thank your prompt reply. My primary domain is *********. Please help me to check this. I hoped can earlier obtain my Dedicated IP .Waits for your once more reply.

回复:
Hello,

I have assigned a Dedicated IP to your account.
The new IP is: *********(ip分配给我了)

If you cannot view your site still please try the following:
………………………………(后面的内容就是技术支持了)

我的最后回复:
Hello,

Thank you for your help and Reply。I have received my Dedicated IP.Now I may normally visit my website。Thanks again